Effective communication with candidates is crucial when sending assessments.
This article will walk you through the candidate communication options available within Canditech and provide you with instructions on how to tailor them to your specific needs.
Canditech allows you to craft candidate messages that are tailored to your needs, allowing for customization at both the individual test and account-wide levels. While many companies opt for standard communication for all assessments in their Canditech account, we understand that there may be occasions when a specific test demands customized communication for candidates. In such cases, you can easily edit the email templates solely for that particular assessment.
To edit your candidate communications for a specific assessment, enter the assessment and click on the “messaging” tab on the left of the page.
To edit your candidate communications at an account-level, enter your settings and click on the “messaging” tab on the left of the page.
Note: the settings page is only available to Admin users
For more information on editing your candidate communications on an account-wide level, click here.
From there, the Messaging page will open.
Canditech provides the following candidate communication options:
Invite Message: This is the email sent to candidates inviting them to participate in your assessment. Here, you can include pertinent details and extend your best wishes for success.
Reminder Message: Here is where you can send out an email reminder to candidates who haven't submitted their assessment after a timeframe of your choosing.
Thank you Message: Here you can extend your appreciation to candidates for their test submissions. You may also include an estimated timeline for when they can anticipate a response, and convey your gratitude for their interest in your company.
To edit any of the 3 messaging options:
Click on the message you’d like to edit to open the field.
Click on the pencil button on the top right side.
Edit the email template text as desired.
When editing, make sure you keep the [LINK] dynamic field. The assessment’s link will replace this field once sent to a candidate.
Click Save once finished.
Tip: Take advantage of the dynamic fields provided, which enable you to automatically populate specific information, like the Company Name, Position, Test Time, and other relevant details, making your communication more personalized and efficient.